Privacy
Privacy Policy
This Privacy Policy explains how Homart, a brand owned, operated and managed by Homart Private Limited (“Homart”, “Company”, “we”, “us”, “our”) collects and uses your (“User”, “you”, “your”) information in relation to your access and usage of the Homart marketplace e-commerce website and its related services (collectively referred to as the “Platform”), unless a separate Privacy Policy or statement is provided for a specific product or service.
This Privacy Policy is designed with you in mind and it is important that you understand how we collect and use personal information. In this Privacy Policy, “personal information” or “personally identifiable information” means information that can be used to directly or indirectly identify an individual, either from that information alone or when combined with other information available to us.
Your Consent
Please take a moment to familiarize yourself with our privacy practices. If you do not agree with the terms described in this Privacy Policy, please do not access or use the Platform.
By continuing to use the Homart website, application, or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, storage, processing, and sharing of your personal information as described herein.
Our Commitment
Homart is committed to protecting your privacy and maintaining the integrity of your personal data. We implement appropriate measures to safeguard your information and process it only in accordance with this Privacy Policy and applicable laws.
What Information Do We Collect About You?
We collect information for lawful purposes connected with providing and improving our services.
This information may include:
- Name
- Phone number
- Email address
- Billing and shipping address
- Payment details
- Order and transaction history
We may also collect certain technical information such as:
- Device type and operating system
- Browser type and language
- IP address
- Device identifiers
- Usage patterns on our Platform
This information helps us improve performance, enhance user experience, and provide better services.
In some cases, we may collect financial information such as credit card, debit card, or other payment instrument details when processing transactions. Such information is treated as Sensitive Personal Data and is handled securely in accordance with applicable laws.
Who We Share This Information With
Homart does not sell or share personal data with irrelevant third parties.
However, we may share your information with:
- Employees and authorized personnel of Homart
- Payment processing partners
- Logistics and delivery service providers
- Technology and hosting service providers
- Customer support partners
- Government or regulatory authorities if required by law
These service providers have access only to the information necessary to perform their services and are required to protect your information in accordance with applicable laws.
Location Data
If location permissions are enabled, we may collect approximate location information in order to improve services such as delivery accuracy and user experience.
You may disable location access through your device settings at any time.
Children’s Data
Our Platform is not intended for individuals below the age of 18 years without parental supervision or consent. We do not knowingly collect personal information from minors.
Why Is Your Information Being Collected?
We collect personal information to:
- Process orders and transactions
- Deliver products and services
- Provide customer support
- Communicate updates or service notifications
- Improve platform functionality and user experience
- Send relevant promotions and offers
- Comply with legal and regulatory requirements
This information also helps us understand customer preferences and improve the quality of our services.
How Long Do We Store Your Information?
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.
If you request deletion of your information, we will take reasonable steps to remove it from our records unless we are required to retain it by law.
In cases involving suspected fraud or violation of our policies, certain information may be retained as permitted by law.
Data Protection
Homart adopts reasonable security measures to protect your information from unauthorized access, misuse, modification, disclosure, or destruction.
All data transmitted through our Platform is protected using industry-standard security technologies and restricted access systems.
Rights of the User
Under applicable data protection laws, you may have the following rights:
- The right to access your personal information
- The right to request correction or updates
- The right to request deletion of your information
- The right to be forgotten
To exercise these rights, you may contact our support team at:
support@homart.com (replace with your actual support email)
Once we verify your request, we will take appropriate action in accordance with applicable laws.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Any updates will be published on this page, and your continued use of the Platform after such updates will indicate acceptance of the revised Privacy Policy.
Your Data Is Important to Us
We value your privacy and take reasonable steps to protect your personal data. While we use strong safeguards, no system can guarantee complete security of transmitted data.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Content Ownership
This Privacy Policy and its contents are the intellectual property of Homart Private Limited and may not be reproduced, copied, or distributed without prior written permission.
This Privacy Policy is published in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
